Privacy Policy

LAST UPDATED [29-JAN-2013]

RatemizerTM Privacy Policy

I. Introduction

II. The Data We Collect

III. The Purposes For Which We Use the Data

IV. How We Disclose Data

V. Your Rights

VI. Data Security

VII.  International Transfers of Personal Data

VIII. Changes to The Privacy Policy

IX. Questions or Concerns?

 

The Highlights of this Privacy Policy

We may use your personal data for the following purposes:

  • To set up and maintain your registration with the Service;
  • To communicate with you;
  • To provide features available in the Service;
  • To process any transactions you may enter into in the Service;
  • For direct marketing and market research in accordance with applicable law;
  • To prevent and investigate fraud and other misuses; and
  • To protect our rights and/or our property.
  • To manage the service,
  • To personalize the Service,
  • To develop, improve, and protect the Service;
  • To audit and analyze the Service; and
  • To ensure the technical functionality and security of the Service.
  • To commercialize statistical and analytical data and information.

We may disclose your personal data to:

  • To our advertising partners, in compliance with applicable laws;
  • Market research entities;
  • To service providers;
  • To public authorities; and
  • To our subsidiaries and affiliates; or a subsequent owner, co-owner or operator of the Service in connection with a corporate reorganization.

I. Introduction

We at Alekstra Corporation ("We," Us,") think that privacy and the protection of personal data are an important element of the user experience of our RatemizerTM Mobile Application (the "Service"), as described in our Terms of Use [see the tab ‘Terms of use" on down right]. In this Privacy Policy, the term "personal data" means information that relates to an identified or identifiable natural person.  This Privacy Policy tells you about the ways in which we protect your privacy and personal data we process about you. 

We know that you, the user of the Service, are concerned about how we use and disclose personal data.  We are dedicated to openness regarding the ways in which we use and disclose personal data, and we are committed to complying with data protection and privacy laws that apply to us.  Importantly, we want to give you control over personal data that we process about you when you use the Service.  

We wish to remind you that this Privacy Policy applies to personal data that we process when you use the Service. It does not apply to any links to third parties' websites and/or services that you may encounter when you use the Service.  We encourage you to carefully familiarize yourself with privacy policies applicable to any websites and/or services operated by third parties.  Please be aware that we are not responsible for the privacy practices of any third parties.

II. The Data We Collect

(i) Personal data you provide to the Service

When you first register with the Service we require you to enter the following information that may constitute personal data:

  • Your mobile phone operator portal login credentials; and
  • Your e-mail address.

(ii) Data Collected Automatically

Following your registration with the Service, the Service automatically collects the following information that may, in certain circumstances, constitute personal data:

  • Your name;
  • Your address;
  • Your mobile device number;
  • When applicable the members of your family plan;
  • When applicable information about the discounts you are eligible as a part of employer discount scheme with incumbent service provider;
  • The type of subscription associated with your mobile device;
  • The information pertaining usage or charges such as the ones listed herein without limiting the definition to these examples below:
  • The information pertaining usage or charges such as the ones listed herein without limiting the definition to these examples below:
  • Information regarding usage of mobile services that is available on operator Internet service and in your device including but not limited to following:
  • The amount of data your mobile device uses;
  • The number of text messages (SMS) and multimedia messages (MMS) sent and received by your mobile device;
  • The number of voice calls made and received by your mobile device; and
  • The number of minutes used in calls made using your mobile device.
  • Information about the operators that transmit and route traffic
  • Information about the network quality you receive from the transmitting network to your device.

III. The Purposes For Which We Use the Data

We use the data we collect for the following purposes:

a)    Personal data you provide to the Service: We use the personal data you provide to the Service for the following purposes:

  • To set up and maintain your registration with the Service;
  • To communicate with you;
  • To provide features available in the Service;
  • To provide information and offers about third party products and services such as operators and device manufactures;
  • To process any transactions you may enter into in the Service;
  • For direct marketing and market research in accordance with applicable law;
  • To generate and make public statistics in a manner that you cannot be identified as an individual; 
  • To prevent and investigate fraud and other misuses; and
  • To protect our rights and/or our property.

b)   Data collected automatically: We use the data collected automatically for the following purposes:

  • To manage the service,
  • To personalize the Service,
  • To develop, improve, and protect the Service;
  • To audit and analyze the Service;
  • To ensure the technical functionality and security of the Service;
  • To display the data to you in different format such as statistics;
  • To tailor recommendations and proposals about third party offerings; and
  • To commercialize statistical and analytical data and information.

IV. How We Disclose Data

The data collected in the Service may be disclosed in the following manner:

a)    Personal data you provide to the Service: We may disclose personal data you provide to the Service with the following categories of third parties:

  • To third parties such as but not limited to telecommunication operators and market research providers for commercial purposes;
  • To third parties for commercial purposes;
  • To service providers, such as payment processors, which enable us to provide the Service to you;
  • To public authorities, such as law enforcement, if we are legally required to so or if we need to protect our rights or the rights of third parties; and
  • To our subsidiaries and affiliates; or a subsequent owner, co-owner or operator of the Service and their advisors in connection with a corporate merger, consolidation, restructuring, or the sale of substantially all of our stock and/or assets or other corporate reorganization, in accordance with this Privacy Policy.

b)   Data collected automatically:  The data collected automatically in the Service may be disclosed to the following categories of third parties:  

  • To third parties such as but not limited to telecommunication operators and market research providers for commercial purposes;
  • To service providers, such as data analysis companies; and
  • To public authorities, such as law enforcement, if we are legally required to do so or if we need to protect our rights or the rights of third parties.

V. Your Rights

You have the following rights with respect to the personal data we hold about you:

  • The right to know what data we hold about you: If you would like to know what personal data we hold about you, please contact us at privacy@alekstra.com. We seek to swiftly respond to your inquiry. We may charge a processing fee if less than twelve (12) months has passed since your last inquiry relating to personal data we hold about you.
  • The right to have incomplete, incorrect, outdated, or unnecessary personal data corrected, deleted, or updated. The easiest way to correct, delete, or update the personal data you have provided to the Service is to log in to the Service and enter the necessary changes there. If you have additional questions regarding the correction, deletion, or updating of the personal data we hold about you, please contact us at privacy@alekstra.com.
  • The right to opt out of receiving electronic direct marketing communications from us: All electronic direct marketing communications that you may receive from us, such as e-mail messages and SMS-messages, give you an option of not receiving such communications from us in the future. If you have any additional questions about electronic direct marketing received from us, please contact us at privacy@alekstra.com.

VI. Data Security

The security of personal data is important to us.  For example, your user account is protected by a password, and the servers we use are secured and protected by a firewall.  Even so, we cannot guarantee that your personal data are always secure because data security measures in use from time to time may be vulnerable.  Consequently, please be mindful of the risks that personal data about you may be exposed to when you use the Service.

VII. International Transfers of Personal Data

Some of the servers where the Service is hosted may be located in the United States. The laws applicable to the protection of personal data in the United States may be different from your home country.  By registering with the Service, you consent to personal data about you being transferred to the United States. 

VIII. Changes to The Privacy Policy

From time to time we may change this Privacy Policy.  You can tell when changes have been made to the Privacy Policy by referring to the "Last Updated" section legend on top of this page.  If we materially change the ways in which we use and disclose personal data, we will post a notice in the Service and send an e-mail to our registered users. Your continued use of the Service following any changes to this Privacy Policy constitutes your acceptance of any such changes made. 

IX. Questions or Concerns?

Should you have any questions regarding this Privacy Policy, your privacy as it relates to the use of the Service, or the protection of the personal data we hold about you, please contact us at privacy@alekstra.com.  We seek to swiftly resolve any concerns you may have.